I have been working selling cell phones and plans for a while now at a big chain located in a supermarket. I have been working over a month full time.
We carry all wireless carriers and offer an abundant number of cell phones ranging from prepaid to high-end iPhones and Samsungs.
Essentially, I am selling one product. It may look like I am selling all different phones and plans but it is just one thing I sell that varies very slightly.
I think I have learned almost everything I need to know about cell phones. I am more confident than I was before when I was selling electronics at BestBuy.
To help me, I have two recent phones: Apple iPhone 8 Plus and Google LG Stylo 3 Plus. By having both devices, I can tackle almost every problem a customer asks.
It is a learning game with this job. I stand for most of the day saying “Hello/Hi” to supermarket shoppers. When they look kinda interested, I ask them more about what phone and carrier they are using. I normally ask if they are happy with their current cell phone and carrier first.
At my store, we want to serve our customers to be life long customers. We help them with everything they need. Customer service is our top priority.
Also there isn’t a lot to learn about cell phones usage in general. As long as you have been using a phone more than 3 months on a plan with data you are golden at this job.
I like that I sell a device and service that connects people. It is a very social job. I get my dose of exercise and social communication everyday. Sometimes I miss not going to work because I enjoy being around people now.
I think I should of done sales as a career rather than be stuck behind a computer. I also get my exercise daily by walking around for 8+ hours a day. I feel sick if I don’t exercise no more. I used to sit all day while fixing and programming or drawing. It is a huge difference in lifestyle now.
I am glad I made the switch. My body and mind needed this change of work. I sell a device that makes people talk and waste time in a good way. Or is it? lol